Terms of service

  1. GENERALallcraft.pk is an e-commerce store selling handmade crafts, home decor, and gifts in Pakistan.
    By using our site, you confirm you are 18+ years old.
  2.   products on allcraft.pk are handmade. Please note:Variations: Due to the handmade nature, colors, size, and texture may vary slightly from photos. Each piece is unique.Lead Time: Most orders are processed and shipped within [2-5] business days.
  3. 3. PRICING & PAYMENTAll prices are in PKR and include/exclude tax as stated.We accept: COD, Bank Transfer, JazzCash, EasypaisaWe reserve the right to refuse any order.
  4. 4. SHIPPING & DELIVERYShipping Areas: We deliver all across Pakistan.Shipping Time: [3-7] business days via [Leopards/TCS/etc].Shipping Cost: [Free shipping over Rs. 4999] or flat rate Rs. [XXX]We are not responsible for delays caused by courier companies.
  5. 5. RETURNS & REFUNDSBecause products are handmade:Returns: Accepted within days of delivery if item is damaged, defective, or wrong item sent.No returns for change of mind or color variation due to handmade nature.
  6. Process: Email us at [support@allcraft.pk] with photos within 48 hours of delivery.Refunds: Will be processed to original payment method within [7-10] business days after we receive the return.
  7.  ORDER CANCELLATION Orders can be cancelled within [12 hours] of placing. For COD orders, please ensure someone is available to receive.7. INTELLECTUAL PROPERTYAll product images, content, and branding on allcraft.pk belong to The Craft Heart / allcraft.pk. Do not copy or reuse without permission.8. CONTACT USFor questions about these Terms, contact us:
    Email: [support@allcraft.pk]